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Explore our curated collections of fine jewelry and bespoke engagement rings, handcrafted to perfection in our atelier.

Complimentary Insured Shipping
30-Day Free Resizing & Returns
GIA & IGI Certified Diamonds

Questions

Good to know

All FAQs
Can you help keep the ring a surprise? Is Kleora Diamond’s packaging discreet?

Absolutely! If you’d like discreet packaging, simply mention it in the Order Notes section at checkout, and we’ll take care of it.

Your order will be shipped in plain, unbranded packaging to help keep your purchase private and your surprise safe.

Have special delivery instructions? You can add them to the Order Notes or contact our customer support team after placing your order.

Can you engrave my ring or jewelry for free?

Yes! We offer complimentary engraving on eligible rings and jewelry, allowing you to add a personal touch to your piece.

When placing your order, simply add your engraving request on the cart page. If you have any questions or special requests, our support team will be happy to help.

Please note: Engraving availability depends on the available space and design of the jewelry.

When will my order ship?

Engagement Rings & Fine Jewelry

  • Free Insured Shipping: Delivery within 3–4 weeks. Orders under $500 USD are subject to a $35 USD shipping fee.
  • Express Insured Shipping — $120 USD: Delivery within 2–3 weeks.

Need your order by a specific date?

If you have a specific delivery deadline or would like your package held at a UPS location, please add your request in the Order Notes at checkout or email support@kleoradiamond.com with your order number. We’ll do our best to accommodate your request.

Please note: We do not ship on weekends or public holidays.

What is Kleora Diamond's cancellation policy?

Yes! You may cancel your order as long as it has not yet been packed or shipped.

Once your order has been shipped, it cannot be canceled. If you need to cancel or make changes, please contact our support team as soon as possible, and we’ll do our best to assist you.

Are your prices in U.S. dollars?

Yes! All prices displayed on our website are listed in U.S. Dollars (USD).

If you’re purchasing from outside the U.S., your bank or payment provider may apply foreign exchange or currency conversion fees. These charges are determined by your bank or provider and are not charged by us.